Contact Us
If you have any questions or feedback, please don't hesitate to reach out to us via email at hello@purvx.com! We're here to assist and value your input.🤗
This is the only channel we use for customer support and helps ensure your query is properly tracked and resolved.
Support Hours
🇺🇸 Monday to Friday, 8 am to 7 pm (U.S. Eastern Time, GMT-5)
Response Time
We aim to respond within 2 business days. During high-volume periods, response times may be slightly longer.
Before You Email
Many common questions are answered on our FAQs page.
Important
We do not offer customer support via social media DMs or phone calls. Messages sent through social platforms will not receive a response.
Users in India
If you are based in India, please visit https://purvx.in and contact the PurvX India team directly for support. The PurvX.com support team is unable to assist with PurvX India–related queries.